Applicants who have taken some computer-related classes may be qualified for these jobs. This role may support internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone or webchat. Get more data about desktop support specialist job for your career planning. Providing IT assistance to staff and customers. You will performs initial network troubleshooting activities and will be responsible for the operations and maintenance of all end user peripheral . Set up or repair computer equipment and related devices. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . What they do: Provide technical assistance to computer users. Provide on-site desktop support for customers of Network Enterprise Center - Redstone (NEC-R). $17 an hour. Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . advise user on appropriate action. This means that the top-earning computer specialists make $42,000 more than the lowest earning ones. Full-Time. Full Time position. Monday to Friday. Coordinated with network administrators to identify system maintenance needs. Free, fast and easy way find a job of 915.000+ postings in Martinsburg, WV and other big cities in USA. Decent job outlook (17% increase in jobs from 2012-2022)*. They apply Government approved operating system updates and/or patches on standalone systems, or when automated systems are unable to reach end-user devices. What does a user support specialist do? Technological advances allow for less traveling*. Listed on 2022-10-27. It's free to sign up and bid on jobs. Prioritizing your workload to ensure the most critical issues are resolved first. Some, called computer network support specialists, support information technology (IT) employees within their organization. Listing for: Leidos. Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. The Technical Support Specialist is responsible for front line support of all office computers, mobile devices, printers, and network devices. What does a Computer User Support Specialist do? IT support specialist job descriptions include specialization in network analysis, system administration, security and information assurance, IT audits, database administration, and web administration . Performed regular system performance checks and identified any potential issues. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Work Environment: Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Computer Support Specialist: job description, jobs, salary, benefits, education, hiring, and everything you need to know about this technical position! Microcomputer specialists monitor the performance of the computer systems, such as company servers, and the computers and tablets assigned to employees. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. Assist with planning, implementing and trouble-shooting of new technologies. A computer network support specialist's primary duty is to involve keeping the system networks safe. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. Walk customers through the recommended problem-solving steps. Maintained a daily log of system performance and noted any abnormalities. Support library equipment, audio visual tools, software and other technologies related to user experiences. Job specializations: IT/Tech. Service Desk coverage consists of opening or closing shifts . Verified employers. IT Support Specialists are responsible for analyzing, troubleshooting and evaluating technology issues. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . The IT support specialists are known for providing operational efficiency. research questions using available information resources. log all help desk interactions. IT Support Specialist Responsibilities: Consulting with IT managers and other departments as required. Go To Category ( Job Has Been Expired ) As a Junior Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the . Job specializations: IT/Tech. Redstone Arsenal, AL. The occupation code you requested, 15-1151.00 (Computer User Support Specialists), is no longer in use. 0. . They provide support for simple and medium-sized problems such as . Posted. Computer User Support Specialist. How to Become a Computer Support Specialist Position/Job Title: Junior Computer User Support Specialist Work Location: Aberdeen Proving Ground (Edgewood), MD Job Summary: Galapagos Federal Systems, LLC is looking for a Junior Computer Suppor. End user support specialists perform an integral role for computer software development firms, network systems vendors, software training companies, software and hardware manufacturers. These numbers represent the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. They answer user inquiries regarding computer software or hardware operation to resolve problems.. A typical day for a Computer User Support Specialist will also include: Read technical manuals, confer with users, or conduct . Provide others in the organization with information about what gives customers the most trouble and about other concerns customers . Customer Service/Help Desk. Computer Hardware, Computer Support Specialist, IT Support. They also ask questions to find a problem's source, walk users through problem-solving steps, and train them on how to use new software and hardware, such as upgraded email systems and external hard drives. The estimated total pay for a Computer User Support Specialist is $49,907 per year in the United States area, with an average salary of $47,526 per year. Information Technology Support Specialist Job Category Definition: This specialty covers planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training. Job in Atlanta - Fulton County - GA Georgia - USA , 30319. Listed on 2022-10-30. Computer Specialist Job Description 4.7 170 votes for Computer Specialist Computer specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware to maintain daily performance of computer systems. there are various responsibilities of a computer support specialist.they test and execute existing network systems to ensure that networks operate accurately, they also perform regular maintenance.computer support specialists provide useful and necessary information technical assistance,support and advice to individuals as well as the They maintain hardware and software procedures for installations. To be successful in this role, you should be an excellent communicator who's able to earn our clients' trust. Computer support specialists provide help and advice to people and organizations using computer software or equipment. Ask customers questions to properly diagnose the problem. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. For computer network support specialists, many employers accept . They staff help desks to answer user's questions when something goes wrong, even if the solution is something as simple as telling the user to ensure the computer or peripheral system is . You should also be familiar with help desk software. Main Job Duties and Responsibilities. Description. They also give the help to organization by resolving the issues and let the computers run properly. Description. Monitoring hardware, software, and system performance metrics. Others, called computer user support specialists, assist non-IT users who are having computer problems. The computer specialist may also provide phone support to guide the user through diagnostic and repair procedures for many computer problems. These technicians solve many technical problems occurring in the IT systems. Computer user support specialists monitor all computer systems in the company and provide support to system users. Job description: Description SAIC is looking for a Senior Computer User Support Specialist in Pittsburgh, PA to support the Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program providing second-tier support to end-users for PC, server, mainframe applications, and hardware issues. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts; Responds to customer technical problems/issues related to hardware,software and networking via e-mail/chat and phone; May be responsible for the technical skill development of a team and evaluated on how . Job Description & Responsibilities The information technology (IT) staff like computer network support specialist work within the establishments or deliver assistance and guide to keep the networks safe and secure. Listing for: Everence. Full-time, temporary, and part-time jobs. Communicating with coworkers to diagnose problems. Computer Specialist Duties & Responsibilities Title: Computer User Support, Junior Computer Support Specialist, IT Support, Tech, Technical Support. Harris Computer Systems 3.4. Job email alerts. Remote. Summary Description Provide technical assistance to computer users. As Support Specialist, you will perform hardware and software technology support to the staff of the City of Baytown. They conduct troubleshooting to identify issues and either employ repairs immediately or make recommendations for issues that cannot be solved on the spot. This career video represents the follow job occupations:JOB TITLE: Computer User Support SpecialistsOCCUPATION DESCRIPTION: Provide technical assistance to c. Usually, computer user support specialists assist users remotely but they may also respond to the users' homes if the problem can't be resolved remotely. City, State. Training end-users on hardware functionality and software programs. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person. Salary ranges can vary widely depending on many important factors, including education , certifications, additional skills, the number of years you have spent in your profession. A company's computer user support specialists are responsible for performing maintenance on the business' technology and providing support for the employees who use it. Talking coworkers through the process of fixing technical issues. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. Computer support specialists maintain computer networks and provide technical help to computer users. Job Description GENERAL DESCRIPTION: Provide responsive and timely technology support for the Health Sciences Library (HSL) staff and patrons. Job specializations: IT/Tech. Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT . Resolve customer service request for various problems to include desktop network connectivity, desktop configuration, email, login and passwords, CAC/PKI and application support. User Support Specialist. Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. 2) Oversee the daily performance of computer systems. Computer Support Specialist Job Description 4.5 183 votes for Computer Support Specialist Computer support specialist provides desktop and laptop support for issues related to hardware, software (e.g., Microsoft Office), active directory, Email, printing, networking, etc. Computer User Support Specialist Set up equipment for employee and customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software. The average Computer User Support Specialist salary in Davenport, IA is $42,270 as of May 27, 2022, but the salary range typically falls between $38,856 and $46,947. Installing and configuring hardware and software. Search for jobs related to Computer user support specialist job description or hire on the world's largest freelancing marketplace with 20m+ jobs. follow standard help desk procedures. End user support specialists are the first line of help when customers encounter problems or defects with products and programs. 3) Prepare evaluations of software or hardware, and recommend improvements or upgrades. Job Duties and Tasks for: "Computer User Support Specialist" 1) Inspect equipment and read order sheets to prepare for delivery to users. Listing for: Centuria Corporation. In the past, help desk technicians were used to help individual employees work through computer problems. The IT specialist definition is a technical professional that is responsible for the implementation, monitoring, and maintenance of IT systems. The Technical Support Specialist works with other IT staff in installing, maintaining, and troubleshooting technical equipment. September 14, 2021 Create, change and delete user accounts. Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . End User Support Job Description. Resolving logged errors in a timely manner. Work in a comfortable atmosphere*. Others, called computer user support specialists, assist non-IT users who are having computer problems. Candidate for a Position in Support Specialists, A Job Market for Desktop Support Technicians, Microsoft Certified Desktop Support Specialists, Computer Support Technicians: An Application to Support Engineer Jobs and more about desktop support specialist job. Search and apply for the latest Computer support specialist jobs in Martinsburg, WV. Posted: September 20, 2022. Computer Support Specialist (BSS) Job Description November 13, 2021 Mildred Sanders Information Technology An IT support professional provides computer support services by upgrading and maintaining an organization s computer systems and information technology. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. They respond to phone and email requests for help. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. Computer User Support Specialists provide technical assistance to computer users. Junior Computer User Support Specialist at Leidos. Computer Support Specialist, IT Support, Tech, Technical Support. Because computer support services may need to be available 24 hours a day, some specialists work nights or weekends. Job Description: The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt . They respond to phone and email requests for help. We are currently accepting applications for Computer User Support Specialist. Additionally, computer specialists are known to earn anywhere from $59,000 to $97,000 a year. Computer support specialist: These are also called as system administrators or the help desk technicians. Technical Support Specialist - Tier 1. Assist users in installing software. Description. Full Time position. Pros of a Computer Support Specialist Career. In the future, please use 15-1232.00 (Computer User Support Specialists) instead. Some, called computer network support specialists, support information technology (IT) employees within their organization. Computer specialists average about $36.51 an hour, which makes the computer specialist annual salary $75,950. Another important duty that is carried out by an IT support specialist include providing support which involves offering support to computer system users which may be with hardware, such as desktop computers, printers, scanners, or handheld devices, or it may also be with software programs. IT Support Specialists are technicians who provide end-to-end support in Information Technology to various organizations. Computer Support Specialist Duties & Responsibilities Listed on 2022-10-30. Provide technical assistance to computer users. Competitive salary. Seasonal/Temporary position. The Support Specialist is accountable for ensuring continuity of computer system services for computer users by providing the technical expertise, assistance. They can usually help users remotely, but they also may make site visits so that they can solve a problem in person. In addition they are experts in solving the computer problems. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. Computer user support specialist jobs require some computer knowledge, but not necessarily a postsecondary degree. They maintain an application whitelisting capability for use on the desktop. Because computer support is important for businesses, many support specialists must be available 24 hours a day. Support Specialist Responsibilities: Troubleshooting and resolving IT issues in a timely manner. Fast hiring. Computer user support specialists, on the other hand, work closely with users to diagnose and fix hardware and software problems. diagnose and resolve technical hardware and software issues. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Job Duties of Computer Specialists Fuse/Fuse/Getty Images The computer specialist may provide on-site support, installation and maintenance. 2) Modify and customize commercial programs for internal needs. respond to requests for technical assistance in person, via phone, chat or email. Analyzed hardware and software to determine when it was more cost-effective to upgrade. Job in Fresno - Fresno County - CA California - USA , 93721. Pay attention to customers descriptions of their computer problems; . Work Environment Most computer support specialists work full time. November 15, 2021 Good earning potential ($48,000 median salary for user specialists, $62,000 for network specialists in 2014)*. 1 month ago Customer Service Junior Full-Time 20-24 $/Hour. Computer support specialists who assist users are sometimes called help-desk technicians and are trained to provide technical help to non-IT computer users. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. They work to solve the problems related to software or hardware in the PC. Position/Job Title: Junior Computer User Support Specialist Work Location: Aberdeen Proving Ground (Edgewood), MD Job Summary: Galapagos Federal Systems, LLC is looking for a Junior Computer Support Specialist to provide t Essential Duties and Responsibilities (Not listed in order of importance; other duties may be assigned):. If you are strong in persuasion, problem-solving and have the right drive for the job, then apply for the position of Computer User Support Specialist, Junior at ITility today! R-00096337 Description Job Description: The Enterprise IT Service Desk (EITSD) Support subtaskSee this and similar jobs on LinkedIn. On a daily basis, Computer Support Specialists maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Job Duties and Tasks for: "Computer Support Specialist" 1) Install and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications. Find detail information about user support specialist job description, duty and skills required for user support specialist position. The Computer User Support Specialist repairs, troubleshoots, administers, and maintains end-user devices. Job in Goshen - Elkhart County - IN Indiana - USA , 46528. Others, called computer user support specialists, assist non-IT users who are having computer problems. Growing your career as a Full Time Computer User Support Specialist, Junior is an awesome opportunity to develop relevant skills. Full-time. Posted 12:00:00 AM.